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A branch cannot reach everyone. Agency banking and the mobile-money agent networks can. LitFin ERP gives your bank the intelligence and orchestration to serve the smallest customer through the agents already in their community.
The intelligence and orchestration are live today. Mr. Mwikila helps you see, coordinate, and serve across an agent network, in Swahili or English.
The last mile
Your customers are already served by agents down the road: the wakala kiosks and the mobile-money networks in every community. LitFin ERP lets your bank meet them there.
A branch reaches the people who can come to it. An agent network reaches everyone else: the trader at the market, the farmer up the valley, the household far from any high street. LitFin ERP gives your bank one view over that whole reach.
The wakala agents and the mobile-money networks such as M-Pesa, Mixx by Yas, Airtel Money, HaloPesa, Azam, and Selcom already sit in every community. LitFin ERP reads and orchestrates across them, so their reach becomes your bank's reach.
See every agent, every location, and every customer served in one picture. Mr. Mwikila helps you coordinate the network, spot where reach is thin, and decide where to grow, all grounded in your own records.
Financial inclusion
The reason the smallest customer goes unserved is not the customer. It is the cost of reaching them. Collapse that cost and inclusion follows.
A branch is expensive; an agent already in the community is not. When your bank serves through the agent network and runs the intelligence on one AI-native layer, the cost of reaching one more customer falls to a fraction of a branch visit.
At that cost, the customer a branch could never afford to serve becomes worth serving well: the small trader, the first-time saver, the household one valley over. Reach stops being a privilege of the nearby.
Extend the reach one community at a time and the map fills in. Every agent added is another neighbourhood your bank can serve, and another customer who was outside the system now inside it.
On the roadmap
The intelligence and orchestration over an agent network are live. Moving money is not. Agent float, cash in and cash out, and settlement across the network cross into regulated payments, so they stay an owner-directed roadmap, gated behind the right licences and partners, and are not reachable today.
Seeing, coordinating, and serving across an agent network. Read-only on the money rails, always.
Agent float, cash in and cash out, and settlement across the network. Owner-directed, planned through licensed partners, subject to approval, not live.
Until that day, the guarantee holds: LitFin ERP helps you reach and serve the last mile but never moves or holds a shilling.
Book a demo and see how LitFin ERP extends your bank into the last mile. Or explore how your whole payment picture comes together in one view.